Many of our clients have employees based across multiple locations or from home and therefore find it challenging to bring people together for face-to-face cultural awareness training. We have been running webinar-style cultural awareness training sessions for a number of years on a variety of different topics as a solution to these location-based challenges.
All the webinar-style training programmes we run are tailored to meet the needs of our clients and we have found webinars an effective way to address both general training needs and specific scenario-based issues.
Webinar sessions fall into four broad categories:
- General cultural awareness development: These programmes are designed to raise delegates awareness of the deep impact global cultural differences can have when working in a cross-border environment. These courses take a global perspective and look at issues such as:
- Cultural bias
- Relationship building
- Meeting styles
- Decision-making processes
- Effective cross-border communication
- Country specific briefings: These programmes are a more in-depth dive into the cultural approach to business likely to be encountered in specific target countries. The programmes are designed to help people work more effectively with colleagues, clients and other stakeholders in that target country: Country specific courses available include:
- China
- France
- Germany
- Hong Kong
- India
- Indonesia
- Japan
- Saudi Arabia
- South Korea
- Spain
- Sweden
- UAE
- UK
- USA
- Scenario-based webinars: Clients approach us because they are facing a specific problem in a specific country. These webinars are designed to hep clients understand the cultural undercurrents which might be contributing to the situation. These sessions are very client-issue focused but have included:
- Market entry challenges
- Managing difficult colleagues in a second country
- Challenges with JV partners
- Post M&A concerns
- Understanding local appraisal criteria
- Global Virtual Team Working: People are increasingly being asked to work in teams which span cultures, geography, language and technology – and this is as big ask. Our Global Virtual Team Working webinars help delegates work more effectively in this challenging environment by giving them core knowledge and skills. Issues raised include:
- Total team engagement
- Clear objective setting
- Roles & responsibilities
- Team operating protocols
- Feedback & mentoring
- Escalation processes
- Effective communication
If you would like to discuss arranging targeted webinar training for your colleagues, please contact us.
